Better Customer Experience = Better Business or Connecting with Customers
Customers are critical to every business. In a competitive marketplace, its essential that we take the time to understand their needs and how our organisation is meeting those needs.
In this presentation, we'll discuss the importance of delivering a great customer experience. We'll also share how every business can use customer journey mapping to improve outcomes for the customer and the business.
Marie-Claire Grady is the founder and visionary behind 3rd View Consulting. She is a sought after strategist , facilitator and speaker who recognises the importance of aligning business with customer needs and the value of enriching experiences for employees and customers.
|Date:||Tuesday 7th August 2018|
|Time:||6.30 am to 8.30 am|
|Location:||The Colmslie Hotel Cnr Junction & Wynnum Roads Morningside|
|Member Table of 8:||$0|
|RSVP by:||6th August|
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