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Business at Sunrise

Marie-Claire Grady from 3rd View Consulting

Better Customer Experiences

Better Customer Experience equals Better Business or Connecting with Customers


Customers are critical to every business. In a competitive marketplace, its essential that we take the time to understand their needs and how our organisation is meeting those needs.


In this presentation, we'll discuss the importance of delivering a great customer experience. We'll also share how every business can use customer journey mapping to improve outcomes for the customer and the business.


Marie-Claire Grady is the founder and visionary behind 3rd View Consulting. She is a sought after strategist , facilitator and speaker who recognises the importance of aligning business with customer needs  and the value of enriching experiences for employees and customers.



Better Customer Experiences


Presentations


Gallery

President Ray Strong and Bryan Worn
President Ray Strong and Bryan Worn
MC Craig McCallum
MC Craig McCallum
Guest Presenter Stewart Fleming
Guest Presenter Stewart Fleming
Guest Speaker Stewart Fleming and President Ray Strong
Guest Speaker Stewart Fleming and President Ray Strong